Pre Sales Questions Print
 
1.How long have you been in business? I want to know that I still can find you 3 years later, if not 10 years.
2.I would like to transfer my domain name to eDLink. But I cannot contact my current domain name vendor. What can I do?
3.I have not registered a company in Singapore. Can I register a .com.sg domain name?
4.Why is .com.sg domain more expensive than .com name.
5.Currently my web site is hosted on a Windows operating system. Can I transfer my web hosting to you, which is using Unix?
6.Can I keep my email accounts with my current web hosting vendor, but let eDLink host our web site only?
7.I have not tried your hosting service before. Can I subscribe to a web hosting plan that is less than 1 year?
8.There are few hosting plans listed on your web site. May I know which of them is suitable for my business?
9.How long does it take to register a domain name and subscribe a hosting account so that I can start using my email accounts?
10.Will I be provided with hosting account manual?
11.Can I make payment for your domain name/web hosting services without sending cheque or visiting your office?
12.How much does it cost to design a web site for my company?
13.What programming language do you use for web development?
14.How much does it cost to develop an eCommerce web site?
 
1. How long have you been in business? I want to know that I still can find you 3 years later, if not 10 years.
eDLink has been around for more than 4 years. We support 100s of SMEs in Singapore and worldwide. Please check out our project gallery .
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2. I would like to transfer my domain name to eDLink. But I cannot contact my current domain name vendor. What can I do?
If you have access to your domain name account, you do not need to contact your domain name vendor. Otherwise, you have to find out the technical person in charge/vendor so that we can do a transfer.
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3. I have not registered a company in Singapore. Can I register a .com.sg domain name?
To register a .com.sg domain name, it is required by SgNic that you need to register a business in Singapore first. Alternatively, you can register a .sg name instead, which requires no documentary proof.
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For .sg, only NRIC is required.
4. Why is .com.sg domain more expensive than .com name?
Generally, ccTLDs [Country Code Top Level Domains] are more expensive than gTLDs. But .com.sg is definitely more readily available than .com domain names.
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5. Currently my web site is hosted on a Windows operating system. Can I transfer my web hosting to you, which is using Unix?
If it is purely static web pages on your current web site, then there will be no problem in the transfer process. But if there are dynamic web applications involved, we advise that you stick to your current hosting vendor.
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6. Can I keep my email accounts with my current web hosting vendor, but let eDLink host our web site only?
Yes, you can. But we need to configure your domain name account settings.
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7. I have not tried your hosting service before. Can I subscribe to a web hosting plan that is less than 1 year?
For easier billing and maintainance of our hosting accounts [so that we remain competitive], we only offer hosting plans that are based on yearly subscription.
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8. There are few hosting plans listed on your web site. May I know which of them is suitable for my business?
The main concern for hosting will be storage. For a simple site without database setup, normally 100MB should be enough. Please take note that the storage will include your email accounts as well. If your company uses a lot of email, please consider 200MB or 500MB storage.
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9. How long does it take to register a domain name and subscribe a hosting account so that I can start using my email accounts?
Normally it takes less than 2 business days for our engineer to register a domain name and activate a hosting account for you. In short, you can use an email account in less than 2 business days.
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10. Will I be provided with hosting account manual / documentation?
Yes, it will be provided to you.
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11. Can I make payment for your domain name/web hosting services without sending cheque or visiting your office?
Yes, we accept online payment by Paypal.
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You may make payment to us even though you are not physically in Singapore.
12. How much does it cost to design a static web site for my company?
Depending on the work scope, a simple web site may cost SGD900, a comprehensive one may cost up to SGD3k.
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13. What programming language do you use for web development?
We use php, Mysql and C++ for web development.
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14. How much does it cost to develop an eCommerce web site?
There are various solutions that we offer for eCommerce store development. The price may range from 1.2k to 5k, depending on functionalities. and complexities. We also use open source solutions such as osCommerce, Magento etc.
 

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